Accounts Receivable Specialist - Senior Process Associate - Italian - Remote RO!

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500,` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Accounts Receivable Specialist - Senior Process Associate - Italian - Remote RO!

Accounts Receivable Specialist is a member of Invoice to Cash team. Employees will perform operational maintenance tasks and support the Invoice to Cash Team. The Management Trainee will also perform and be involved in multiple support functions to ensure that day-to-day operations are smooth. Candidate must be organized and analytical, adept at working in a team environment, able to handle multiple priorities in a fast-moving environment. Role will also provide back-up leadership coverage for Account Receivable Collection teams, as needed. We are looking for. Account Receivable Specialist to handle collections and account resolution with customers of delinquent accounts, provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts. In addition, the role will be establishing relationships with key customer contacts.

Responsibilities
• Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivable information to key customer contacts (team/Sales Directors).
• Forecast cash collections, evaluating and calling out issues to appropriate internal and external contacts
• Building effective relationships with internal & external customers
• Support various AR activities aligned to the team
• Provide support to the Team Leader, as needed
• Daily interaction with internal & external customers - building relationships with effective communications with customers, including follow-up with customers when encouraged payment has not been received
• Communicate with the team about the activity of daily operations to meet deadlines efficiently.
• Develop process improvement ideas/initiatives
• Special project as assigned
Qualifications
Minimum qualifications
• University graduate in a related field (Accounting and Finance studies are an advantage)
• Excellent command of Italian
• Proficient in MS Office Applications and PC Skills.
Preferred Qualifications/ Skills
• Ability to build and maintain effective customer/client relationships
• Ability to run through multiple systems and results-oriented priorities
• Ability to collaborate & negotiate with multiple partners in order to resolve issues
• Experience with Microsoft Suite to include Word, Excel, PowerPoint and Outlook
• Strong verbal and written communication skills
• Strong Excel & Analytical skills
• Excellent interpersonal and partnership skills
• Strong problem solving and negotiation skills
• Ability to work under pressure with solution focused approach
• Strong organization & attention to details
• Self-motivated and resourceful
• Strong awareness
What can we offer?
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
If interested in finding out more about a role in Accounts Receivable, check out the following interview with our colleagues: Work at Genpact: Accounts Receivable

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.