Team Leader - Operations Department | Photovoltaic Sector | Fluent Italian Required (C1/C2)

Descrizione dell'azienda

Enpal is Europe's 1° green unicorn.

Enpal is a leading company in the renewable energy sector, specializing in the installation of residential and commercial photovoltaic systems. Founded in Berlin in 2017 and active in Italy since 2023, we are already a key player with over 90,000 satisfied customers. Our mission is to make solar energy accessible and affordable, contributing to the transition towards a more sustainable future. We offer comprehensive solutions for energy independence, integrating photovoltaic systems, wallboxes, and heat pumps with cutting-edge digital technologies. At Enpal, we aim to reduce energy costs and environmental impact, providing clean energy solutions for a greener future.

Descrizione del lavoro

Enpal, Europe's first green unicorn, is looking for a Team Leader to manage and coordinate a team of Account Managers and potentially some other functions (Back office, Front Office, Install partner, etc.)

Key responsibilities:

• Manage and oversee the day-to-day operational activities of the teams.
• Coordinate workflows to ensure efficiency and quality of service.
• Monitor KPIs and performance, implementing continuous improvements.
• Support the resolution of complex issues and manage escalations.
• Promote the training and professional development of the team.
• Collaborate with other departments to align processes and goa

Qualifiche

Requirements

• Significant experience in coordination or operational leadership roles, preferably in customer service or operations contexts.
• Excellent command of the Italian language (C1/C2 mandatory); good knowledge of English (B2); French is a plus.
• Organizational, problem-solving, and motivational leadership skills.
• Knowledge of digital tools (CRM, ticketing software, Microsoft Office).
• Results orientated and aptitude for working in fast-paced environments.
• Previous experience in renewable energy is a strong asset.

What we offer

• Permanent contract with competitive pay and bonuses.
• Continuous training and opportunities for professional growth.
• Stimulating and innovative work environment.
• Company benefits according to internal policy.

Location: Tunis, Les Berges du Lac 1
Full-time - 40 hours per week, 5 working days
Sector: Renewable Energy - Photovoltaics

Are you ready to lead Enpal 's operational team and contribute to the growth of our green reality?
Apply now!
WhatsApp: +216 57 037 623

Informazioni aggiuntive

Da Enpal siamo orgogliosi della diversità del nostro team. Non vengono prese decisioni sulla base del colore della pelle, della religione o del credo religioso, dell'origine etnica o nazionale, della nazionalità, dell'identità di genere, dell'orientamento sessuale, della disabilità o dell'età, né durante l'assunzione né durante il rapporto di lavoro. Enpal è sinonimo di un posto di lavoro sicuro e combatte contro la discriminazione e le molestie di qualsiasi tipo.