Opportunity Development Representative (Italian & English Speaker)

Who are we?

Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Opportunity Development Representative generates qualified leads for our regional Sales teams via prospecting activities and account research, and participates in limited sales opportunities.

Responsibilities

Account Research

• Researches accounts and identifies key personas
• Acquires Key/Targeted Personas through a variety of available tools

Customer Communication

• Generates interest, qualifies leads and creates pipeline growth via phone calls, emails and social media in assigned territory

Territory Management/Strategy

• Develops leads to stimulate business development, coordinating second level meetings/calls for Account Executives
• Leverages teammates (Managers, Inside Sales Associates and Account Executives) to develop targeted lists, call strategies, and messaging in order to drive opportunities and prospecting activities
• Monitors social web for sales opportunities and leads

Cross-Functional Team Coordination

• Follows up on campaigns and provides detailed feedback on the success of each campaign to our Sales Management Team and Marketing Managers
• Actively participates on Regional Sales Team calls/meetings
• Engages with Marketing for Regional Events support

Reporting

• Records and documents all calls, emails, meetings, tours and activities in SFDC
• Reports on weekly results, both qualitative and quantitative

Building Customer Relationships

• Establishes relationships with key stakeholders in assigned accounts and prospects

Qualifications

• Bachelor's Degree required
• Native Italian speaker and Proficient in English (written and spoken)
• <2 years demonstrated experience in direct customer contact.
• Familiarity with customer relationship management (CRM) tools like Salesforce, HubSpot, or similar platforms.
• Ability to convey information clearly and persuasively, both verbally and in writing.
• Capability to handle rejection and maintain motivation in a challenging environment.
• Efficiently managing time to prioritize tasks and meet deadlines.
• Flexibility to adjust strategies based on feedback and changing circumstances.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.