MSP Programme Specialist - Italian speaker

Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

Job Description

The Programme Specialist will report to the Programme Manager and will be responsible for supporting the day to day operations of a managed workforce recruitment programme. We are looking for a recruitment professional with excellent recruitment process knowledge, stakeholder management experience and is comfortable working in a broad role that spans the entire recruitment life cycle. Previous experience in managing third party vendors, on-boarding and compliance would be highly beneficial for this role.

Responsibilities

• Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests
• Record and maintains information regarding recruitment agency performance and hiring manager requirements
• Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV's, scheduling interviews with hiring managers, on boarding and contractor management activities
• Manage local relations with client and agencies
• Check, upload and track invoices and approvals for payment
• Assure customer satisfaction and resolves all local issues with customer and agencies
• Monitor successful achievement of local service level agreements
• Provide statistical analysis support and other duties as client's needs dictate
• Provide periodic programme status reports to the Programme Manager as required

Qualifications

• Proficient in English and in Italian
• Vendor Management Service/Managed Service provider experience desirable
• Staffing industry experience desired but not required
• Human Resources experience desired but not required
• Ability to work with confidential issues
• Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
• Able to interact and communicate with all levels of management and staff
• Demonstrated hands-on experience with Excel and PowerPoint to analyze and present complex data to clients
• Detail oriented, critical thinker, problem solver
• Good understanding of Financial data and invoicing
• Strong communication and customer service skills with ability to lead colleagues and the client
• The ideal candidate will be proven in programme expansion / cross selling within clients

Additional Information

As a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it's like to work at AGS by searching #LifeAtAGS on any social network.