Italian Speaker AR & Collections Specialist (GBS)

Would you like to utilize your language skills while supporting world-class food products you can truly connect to? Are you a solution-oriented people person who does not hesitate to pick up the phone in order to be effective? Added value, ownership, process improvement are not just terms for you, but something you are keen on?

If the answers are yes, this opportunity is for you!

Apply now

Italian Speaker AR & Collections Specialist (GBS)
Apply now

What we ask

• At least 1-2 years of relevant experience in Accounts Receivable & Collection/Order to Cash/Customer Service field at an SSC or in multinational environment
• Fluency in English language and Italian language is a must
• University or college degree (especially in any Finance related field) is an advantage
• SAP knowledge/experience is an advantage
• Excellent communication, interpersonal and analytical skills
• Proactive and outcome-focused attitude, eagerness to learn
• Self-motivation
• Strong stakeholder management and consultancy skills
• Results-oriented and customer-oriented

What we offer

• A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass)
• Home office opportunity (3-4 days/week)
• Opportunity to bring in your ideas and to develop further
• Challenging tasks with real added value
• Cheerful environment with colleagues from different cultures

Vacancy description

• Ma naging the overdue invoices by contacting the customers and aligning within the sales organization
• Coordinate the order release process triggered by overdues and exceeding credit limits
• Handle customer queries and drive issue resolution
• Reroute disputes, deducted by customers, within the organization for further follow-up
• Business alignment meetings on overdue status, financial risks and procedures.
• Reporting (daily, weekly and monthly reports) on relevant financial developments and KPI's
• Manage relationship with external and internal customers (3rd party customers, account managers, sales and finance leadership, customer service, supply team, warehouse etc.)
• Manage customer ledger (up-to-date information about overdue items)
• Maintain customer documentation
• Initiate Continuous Improvement initiatives
• Participate in Cross Functional Projects and Daily Improvements

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Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

"The right profile to work for our Shared Service Centre EMEA in Hungary? There's no golden rule on that. We're always looking for a good combination of everything - a perfect mix of different characters. The strength of the team is each individual member. The strength of each member is the team."