Regno Unito, BirminghamRegno Unito, Birmingham

Royal Institution of Chartered Surveyors

Data di pubblicazione 27.05.2024

Enrolment Support Specialist - Italian speaker

Vacancy Name

Enrolment Support Specialist - Italian speaker


United Kingdom

Office Location

Birmingham (UK)

About Us

Flexible/Agile Working: This role can be performed with a hybrid working arrangement which balances working from home and your contracted office. It is expected that regular attendance in the office will be required in line with team needs.

Unlock your potential and drive change with RICS, a leader in professional standards.

Join us, a global leader in shaping the built and natural environments. With 134,000 members worldwide and offices in key financial markets, we set the highest standards in land, real estate, construction, and infrastructure. Through innovation and trusted data, we drive positive change for present and future generations.

Role Purpose and Key Responsibilities

As an Enrolment Support Specialist who is an Italian speaker at RICS, you'll be an ambassador for those looking to progress their career in surveying by providing support and guidance to all interested in joining RICS as a professional Member. You will determine eligibility for membership across all routes and equipping them with the right information to commence their professional qualification journey.

Your role will involve delivering consistent and high-quality customer service through multiple channels of communication, ensuring clarity and consistency to elevate our brand impact and resonate with our audiences worldwide. You'll be collaborating closely with our team in Italy through delivery of online workshops to a diverse range of stakeholders. The variety of tasks within this role will allow you to grow and flourish enabling you to expand your RICS knowledge for future career opportunities.

About You
• To excel in this role, you'll need to be fluent in Italian both through written practice and verbal as you collaborate with our team based in Italy delivery online workshops and presentations to a variety of stakeholders.
• Your exceptional customer service skills through written and verbal channels will ensure success in this role as will your ability to prioritise a variety of tasks day to day whilst delivering outstanding experience.
• Your ability to cultivate strong relationships and navigate a complex organisational landscape will be essential in driving successful outcomes through collaboration and innovation.

Rewards and Benefits
• Comprehensive healthcare coverage including private medical insurance.
• Income protection and life assurance for financial security.
• Aviva Group Personal Pension with employer matching up to 9%.
• Annual leave of 25 days plus bank holidays for a healthy work-life balance.
• Generous time off policies including maternity, paternity, moving house leave, marriage/civil partnership leave, volunteering, and wellbeing days.

Equal Opportunity Employer - RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please speak to us if we can support you with any adjustments to our recruitment process.
Candidates will need to have the correct right to work in the country the role resides in.

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