Data di pubblicazione 11.03.2024

Complaint Handling Trainee with Italian/ Early Careers Program

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Complaint Handling Trainee with Italian

In this role, a typical day will include:

- processing of product complaint or feedback records involving Alcon devices and OTC products including intake/system entry, triage,

- all related customer communications such as follow up and final response

  • Students' status;
  • Very good English and Italian (min. B2 level)
  • Availability - about 20h/30h per week; during academic year
  • Positive attitude and ability to work in fast-paced project environment;
  • Focus on details.

  • Fixed term contract for min. 6 months;
  • Flexible hybrid working model - during academic year
  • Opportunity to join growing, early-stage organization built within a mature, stable global company;
  • Friendly working environment and a diverse and highly motivated team ;
  • Very best working environment - Alcon Polska has been recognized as a Top Employer for the two years in a row;
  • Truly international environment and daily interactions with colleagues and stakeholders from all over the world;
  • Brand new office with a lot of facilities inside located at NewCity building, 15 Marynarska Street, Warsaw.

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ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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You are applying to be part of the Alcon Talent Pool. We are not currently recruiting for this role but we are building a pipeline for future opportunities. If you would like to be considered for a similar position in future, then please submit your CV or resume.

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