Cash Collector with Italian

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Job Function:
Finance

Job Sub Function:
AP/AR

Job Category:
Professional

All Job Posting Locations:
Prague, Czechia

Job Description:

Responsibilities & Accountabilities

Responsibilities:

• Cash Collection for assigned region according to defined procedures, finance principles and respective legislation
• Making outbound calls and responding to inbound calls promptly according to processes
• Order release within scope of authority
• Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
• Identify doubtful debt and take corrective actions when necessary
• Identify growth trends and propose potential uplifts
• Proactively suggest ideas to automate processes and improve execution of tasks
• Meet dashboard metrics related to I2C
• Perform all accounts receivable procedures as required, in a timely manner
• Active involvement in identifying potential business improvements
• Update of work instructions
• Work with credit reports and monitoring from credit agencies
• Performing periodical credit limit reviews with limited amount of supervision
• Analyze I2C process issues and process change requests and make recommendations as part of the regional process governance
• Applying unidentified and unapplied cash receipts to the correct invoice(s)

according to the defined procedures , finance principles and legislation

Accountabilities:

• Building and maintaining relationships with customers concerning past due invoices, payment trends, resolution of disputed invoices and other matters relating to receivables. The objective is to keep DSO as low as possible
• Manage the late payment fees
• Follow up on identified issues
• Timely and accurate routine reporting
• Training of new joiners to the team
• Reporting & Monitoring (ADRs, Balance Sheet Items)
• Provide support during SOX testing and for compliance related matters

Reports to:

• I2C Coordinator

Direct reports:

• No

Main Customers/Contacts

• External Customers
• Customer Service Teams / Billing team /Tender office
• Local finance, sales
• Auditors

Qualifications/Skills/Experience

• Strong and effective written and oral communication skills combined with customer service orientation
• Strong negotiation skill with customers and sales
• Travel availability
• At least 2 years of experience in a similar job in finance / accounting / customer service environment
• Independent worker, requiring only occasionally supervision
• Ability to solve difficult situations using own judgment and sense of initiative
• Eye for detail and Strong analytical and communication skills
• Excel skill is required
• Mother tongue Italian and good level of English (written and oral)

Required Skills:
Cash Collection, Communication

Preferred Skills: