Charles Taylor
Data di pubblicazione 26.07.2023
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Business Change Analyst - UK or Continental Europe (Italian or Spanish language)
Overview
Reference
667830
Salary
£/annum
Job Location
- United Kingdom -- England -- Greater London -- London
Job Type
Permanent
Posted
27 July 2023
The Role
We are seeking a Business Change Analyst to join our dynamic team to provide support to the business in becoming more operationally efficient and effective and to achieve best practice. This role will act as a driver for change (i.e. identifying change opportunities, proposing solutions and supporting the business in their implementation) across the CT Group.
Key Responsibilities
Your key accountabilities will include such other duties and tasks are as allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
Essential skills
Essential Experience
Desirable Experience
Qualifications
Why join Charles Taylor?
We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.
We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.
Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year
Equal Opportunity Employer
Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.
Reference
667830
Salary
£/annum
Job Location
- United Kingdom -- England -- Greater London -- London
Job Type
Permanent
Posted
27 July 2023
The Role
We are seeking a Business Change Analyst to join our dynamic team to provide support to the business in becoming more operationally efficient and effective and to achieve best practice. This role will act as a driver for change (i.e. identifying change opportunities, proposing solutions and supporting the business in their implementation) across the CT Group.
Key Responsibilities
- Interacts with the business stakeholders and subject matter experts in order to understand problems and needs
- Gather, document and analyse business needs and requirements
- Work with the business to identify opportunities for improvement in business operations and processes
- Drive change by proactively proposing solutions to business problems
- Documents the functional business requirements of any IT system
- Interact with system architects and developers to ensure the system is properly implemented
- Help test the system and create system documentation and user manuals
- Manage workload to ensure delivery to agreed business timetable / project targets
- Report on an agreed regular basis on issues and progress status
Your key accountabilities will include such other duties and tasks are as allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
Essential skills
- Analytical mind and a keen eye for detail
- A passion for technology and problem solving
- Excellent communication and presentation skills
- Time management and organisational skills
- A desire to deliver continued excellence and to push boundaries
- Strong business acumen
- An interest in, and understanding of, project management techniques and computing systems
- Strong experience within Business Analysis, including process analysis, mapping and design
- Experience of working with end users to develop detailed business requirements
- Experience of insurance operations especially claims is desirable but not mandatory
- Fluency in Italian or Spanish
- Translation of requirements in to detailed specifications of business process changes, system enhancements and reporting requirements
- Working with end users to develop business process maps with emphasis on comprehending and challenging complex processes in order to improve them
- Provision of training
- Running user workshops
- Advanced skills in MS Office, in particular, Visio, Excel and PowerPoint
- Experience of projects relating to system rollouts/upgrades and enhancements
- Experience of working with IT to ensure system changes are as per the user requirements
- Project support or management
- Knowledge of both Agile and Waterfall methodologies
- No mandatory formal qualifications but qualifications in business, IT, business analysis or project management would be beneficial
- At least 5 years of experience as a BA preferably within the financial industry, with solid references and credentials
Essential Experience
- Strong experience within Business Analysis, including process analysis, mapping and design
- Experience of working with end users to develop detailed business requirements
- Experience of insurance operations especially claims is desirable but not mandatory
- Fluency in Italian or Spanish
- Translation of requirements in to detailed specifications of business process changes, system enhancements and reporting requirements
- Working with end users to develop business process maps with emphasis on comprehending and challenging complex processes in order to improve them
- Provision of training
- Running user workshops
- Advanced skills in MS Office, in particular, Visio, Excel and PowerPoint
Desirable Experience
- Experience of projects relating to system rollouts/upgrades and enhancements
- Experience of working with IT to ensure system changes are as per the user requirements
- Project support or management
- Knowledge of both Agile and Waterfall methodologies
Qualifications
- No mandatory formal qualifications but qualifications in business, IT, business analysis or project management would be beneficial
- At least 5 years of experience as a BA preferably within the financial industry, with solid references and credentials
Why join Charles Taylor?
We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.
We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.
Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year
Equal Opportunity Employer
Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.
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