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Data di pubblicazione 26.03.2024

Company Description

The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.

Job Description

Responsibilities

Ability to translate Business value statements into project deliverables for cross-functional teams
Analyze change requests submitted by our clients, converting them into thorough requirements that a developer can use to provide estimates
Set expectations and help clients plan for software changes that meet their specific business needs
Help train our Clients on how to use the system and the different functions available to them
Provide after-hours support when needed to help our clients with critical changes and/or fixes
Run conference calls, write executive summaries, write testing plans
Design website mockups, document use cases, and acceptance criteria
Testing of solutions and fixes to client issues, new features, and customizations
Analyze complex business problems and determine an IT solution
Analyze integration guides and 3rd-party software specifications

Qualifications

Qualifications

Abstract and conceptual thinking
English language skills at an upper intermediate (B2) level or above
Italian language skills at an upper intermediate (B2) level or above
Gathering and analyzing requirements
Proficiency in using at least one of the data analysis tools (Excel, SQL)
Analytical thinking
Functional analysis
Defining problems, determining the cause of the problems, identifying, prioritizing and selecting alternative solutions, and implementing solutions
Building and maintaining close business relationships
Quick learning and continuous improvement
Time management and organizational skills

Additional Information

Nice to have

Experience in ICM/SPM
Experience in optimizing and integrating different data systems with ICM architecture
Programming skills in Python, R, or VBA
Experience in using data analysis tools (PowerBI, Tableau)

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