Billind & Order Entry Analyst with Italian

Job Summary & Role:

The Billing & Data Entry Analyst should ensure all client master data is entered and maintained in the ADP systems in an accurate and timely manner and respond to all internal and external queries. The Billing & Data Entry Analyst should ensure that all requests for creation of new accounts and all the changes of the data must be made accurately and completely according to the deadlines of the monthly closing. To raise manual invoices and credit notes accurately and completely on a timely basis.

For Italy, all the requests for creation of new accounts or changes of data just existing in the System will be sent by the Billing Dept. using a form containing all the necessary information.

For MNC, requests will be received via internal tools, e-mail or Siebel, as per internal procedures.

Responsibilities:

• Set up new client data on the relevant billing system (C4B and Oracle)
• Collect and input customer orders to a strict timetable
• Control and maintain standing orders
• Meet daily targets and SLAs for processing the above information
• Carry out corresponding tasks required by the business
• Complete all controls checklists including SOX for Order processing and maintenance
• Ensure all timelines on the monthly checklist are achieved or exceeded with strong focus to deliver the Month-End tasks
• Respond to clients and internal business associate's requests received through Siebel and shared e-mail inbox, in line with agreed timescales and performance metrics
• Ensure all timelines on the monthly checklist are achieved
• Ensure information of new client and changes of data to the other involved departments (as per mail lists provided in the Manual)
• Particular attention to the deadlines of Italian tax and fiscal rules (eg. e-invoicing of the Public Sector or annual VAT system named "lettere d'intento")
• Support other team members
• Assist the team leader with assigned projects
• Raise manual invoices and credit notes accurately and completely on a timely basis
• Complete all controls checklists including SOX
• Update process documentation monthly for any changes

Skills Requirements:

• Good spoken and written Italian
• Good spoken and written English
• Must be able to self-check work and have a strong sense of accuracy
• Flexible and supportive team member
• Demonstrable ability to communicate at all levels
• Time management - strong ability to prioritise and meet deadlines
• Well organized
• Experience of Microsoft Word and Excel
• Ideally some C4B experience
• Ideally some Finance experience
• Ideally some Oracle experience
• Ideally some Order management/Contract admin experience
• Ideally able to identify areas to improve efficiency, accuracy and propose and implement relevant changes

Knowledge:

• Experience with Microsoft Excel
• C4B experience would be an advantage
• Oracle experience, modules OM and AR (R12), would be an advantage