Account Manager - Italian

Company Description

About Us

RepRisk is the world's most respected Data as a Service (DaaS) company for reputational risks and responsible business conduct. Our mission is to provide transparency on business conduct risks to drive positive change. Combining advanced AI with deep human expertise, and a proven methodology at the core, RepRisk's solutions bring performance and peace of mind, enabling clients to know more, be sure, and act faster. With our values of intellectual honesty and humility, operational excellence, and openness and respect, our diverse teams of talented experts are pioneering solutions that enable clients to make better informed decisions. Headquartered in Zurich, and with offices in Toronto, New York, London, Berlin, Manila, and Tokyo, we stay close to clients and bring an independent lens to the industry. United by our shared belief in the power of data, our 400 people are proud to be setting the global standard for business conduct data and driving positive and meaningful change through transparency.

We offer

• Fixed and variable compensation package
• Flexible working hours and arrangements
• An entrepreneurial, international, and dynamic work environment
• A shared mission to drive accountability and responsible behavior of companies, thus creating positive change
• A company that embraces diversity, because life would be boring if we were all the same!

Job Description

About you

We are looking for a driven, independent, and ambitious Account Manager in the Key Account Management division. You will play a crucial role for cultivating, managing and growing of client relationships with our banking, insurance, investment management, corporate, and supply chain clients, ensuring a seamless client experience.

You will be part of our international Commercial team and report to the EMEA Team Lead - Key Account Management based in London, United Kingdom. You will be working virtually with colleagues and counterparts globally. The candidate must be an established strategic thinker with relevant experience to represent the organization towards our numerous counterpart relationships.

Your Responsibilities

• Own, manage a portfolio of clients including banks, insurance providers, asset managers, asset owners, and non-financial multinationals, amongst others
• Expansion of sales activities by upselling of RepRisk services, across divisions and entire enterprises in line with the RepRisk client journey
• Support RepRisk's position as a leading ESG service provider and supporting clients in navigating RepRisk's platform and providing high-quality service standards to ensure client satisfaction and high client retention rate
• Active contact with internal and external counterparts, including contract and pricing negotiations, ensuring delivery on service levels, and acting as an escalation point for any issues arising
• Carry out a variety of operational and administrative activities in the lifecycle of a client relationship

Qualifications

You Offer

• 2-3 years of experience in financial markets or in a client-facing role, with a proven track record in sales and contract negotiations
• Confident in managing a portfolio of 60-80 client accounts
• A university degree in Economics, Business, or a related field; Bachelor's degree or higher preferred
• Prior experience working with financial institutions-particularly asset managers, banks, and insurance companies-is highly valued
• A strong client focus: you proactively identify client needs, build productive relationships, and act with urgency to deliver high-quality solutions
• Solid understanding of business, financial, and technical concepts, with insight into how organizations operate, compete, and grow
• Fluency in Italian and English is required; Spanish or other major business languages are a plus
• Comfortable engaging with financial professionals, IT specialists, and product teams thanks to a strong technical understanding
• Excellent communication and presentation skills; able to stay focused and effective under pressure and when managing multiple priorities
• Proficiency in MS Office (especially Excel and PowerPoint); experience with Salesforce is an advantage

Additional Information

Please note that we will only consider candidates with a valid work permit.